Wednesday, June 20, 2001

Deltek Implements Online KnowledgeBase

Here it is at last! Deltek now has a knowledge base for Costpoint where you can search by keyword and lookup articles in a support database. This is a much awaited feature on the website which other user groups websites have partially tried to implement without much success. I had a support issue resolved today... I will be checking to see if it shows up in the knowledge base.

Make sure you email with your client id and tell them how much you like the idea! We wouldn't want this to disappear like the Deltek Job Board, would we? ;-)

Link is here Costpoint Knowledge Base. Login to the client section, click on Costpoint from the navigation bar in the left pane - KnowledgeBase is the first item in the list.

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