Wednesday, November 21, 2007

Deltek Receives 2007 ACE Award for Achievement in Customer Excellence

Deltek Receives 2007 ACE Award for Achievement in Customer Excellence: "Deltek, Inc. (NASDAQ: PROJ), the leading provider of enterprise applications software for project-focused organizations, today announced that it has received the 2007 Achievement in Customer Excellence (ACE)(TM) Award for 'Customer Support Satisfaction.' The program's sponsor, CustomerSat, recognized 16 organizations this year. 'Receiving this ACE Award demonstrates the dedication that Deltek has to the application of customer feedback to our support processes and the outstanding performance of our support staff,' said David Hare, Executive Vice President of Global Support. 'Deltek has in place robust global support strategies and customer support operations that allow more than 12,000 customers worldwide to have the optimal experience with our enterprise applications software.' John Chisholm, CustomerSat Chairman and CEO, added: 'Customer satisfaction is much more than a key performance metric. It is the most enduring and consistent predictor of customer loyalty, long-term growth, and corporate value. Moreover, it is the measure that customers themselves care about most. The CustomerSat ACE Award recognizes organizations that have both committed to and achieved the highest levels of customer satisfaction.'"


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